| Action | Process |
|---|---|
| Leaks | The main view. |
| Add Comment | Select the leak you wish to add the comment to and click Add Comment. The added comment will show up in the subtabs of the Individual Leak View. |
| Add to Tour | Click this button to add one or more leaks to the tour. The Inspection Why will be automatically chosen for you. You can choose to add to an existing tour or to build a new tour. If you choose to build a new tour, you have the option make the tour Evergreen. Note: The due date for the ReTests added to the Schedule or Tour will be the days remaining until the first ReTest due date. If the first ReTest due date has passed, it will be the days remaining until the final resolution due date. If the final resolution due date has passed, it will be 3 days after the date it was added to the Schedule or Tour.
|
| AVO Events | See AVO Events. |
| Close Leak | Use this button to close leaks. If you did not turn on “Automatically close leaks with a first repair attempt and passing inspection” under Settings > Miscellaneous, you will have to close leaks manually after the ReTest and passing inspection. There are several other reasons you might need to close a leak. For example, the component may have been misidentified, deactivated, purged, or placed on DOR. When you click Close Leak, you will be prompted to select the appropriate reason and specify the effective date. |
| DORs | Displays DORs. |
| Leak Alerts | Setting automated emails to alert new or current leaks. |
| Plan DOR |
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| Schedule Components | Select one or more leaks and click Schedule Components, then select the inspection type and click Schedule. You will see the ReTests in Tours > Schedule, and when you are ready, you can put them into the current tours. |
| Set Next Action | Select leaks to set their Next Actions, start counting the days the leaks have been waiting at the set action state. |
| View Leak | Takes you to the Individual Leak View, where you can see the detailed information such as the original leak event, the repair attempts and the retests associated with the leak. You can also access tag details, edit emission points, put in work orders, manually add attempts and retest records, view leak photos, and manage comments and documents there. |
Note: The due date for the ReTests added to the Schedule or Tour will be the days remaining until the first attempt due date. If the first attempt due date has passed, it will be the days remaining until the final resolution due date. If the final resolution due date has passed, it will be 3 days after the date it was added to the Schedule or Tour.
In the Grid
Leaks are triggered by failed inspections. If you wish to add a leak manually, please do so by adding the inspection record that triggered this leak. Refer to the Inspections article for instructions on adding an inspection.
| Term | Description |
|---|---|
| Associated Leaks | Set of leaks on the same component, but generated by different leak definitions according to different rules.
Example: if Tag 17 had a 1,100 PPM reading which created a leak for Rule A (at 500PPM) and Rule B (at 1,000PPM), then Chateau had TWO leaks, but recognizes they are sharing the same component and inspection event. Any time you select one of the sets, the other members of the shared set are also selected. If you open one of the leaks, a tab for the other(s) will open as well. |
| Close | When you are ready to close the leak, click this button, select the Leak CloseWhy.
Note the Are you sure? prompt. You cannot undo this! Your Chateau may or may not be configured to auto-close leaks with passing inspections. |
| Regulation | This is generated by Chateau’s Rules Engine. You cannot edit it. If more than one regulation are affected, they will all be listed. |
| If you set a Component for ReTest | This tells you how many days you have been waiting at the current Action state. |
| Trigger and Last PPM | Are auto-filled by Chateau. |
| Work Order | Assign a work order number to a leak by opening the leak and entering it. You can view and sort work order numbers in the grid. |
| Final Resolution Due | When the Final Resolution is due on a leak based on the rule applied. |
| First Attempt Due | When the First Attempt is due on this leak based on the rule applied. |
| First ReTest Due | When the first ReTest is due on a leak based on the rule applied. |
| Next Action | The Next Action required on a Leak; e.g., Report to Maintenance, Await Maintenance or ReTest.
To change the Next Action on any leak or DOR, select the item(s), then the Next Action button, and choose the desired setting. |
| Request Maintenance | Indicates the next task required for a leak is to Request Maintenance. |
| Secondary Leaks | A leak found on an existing leak at a higher PPM after an Attempt and ReTest on an existing leak. |
| Trigger PPM | The PPM which triggers the Leak for the applicable regulation. |
| Emission Point | The point of the component on which the leak was detected; e.g., Bonnet, Stem or Cap. The Leaks grid displays all emission points on record for this component. You can customize the options for emission points at Settings / Picklists / Category=Leaks; the picklist name is “EmissionPoint.” If the wrong emission point were entered, you can edit it here. |
| Tour | If the leak was added to a tour, the name of the tour will appear in this column. |
Waiting Action
This tells you how many days you have been waiting at the current Action state.
| Next Action | Waiting Action | Description |
|---|---|---|
| Report to Maint. | 2 | You have been waiting to report this leak to Maintenance for 2 days. |
| Await Maint. | 8 | You have been waiting to hear back from Maintenance for 8 days. |
| ReTest | 1 | You scheduled this for ReTest yesterday. |
| ReTest | 0 | You scheduled this for ReTest today. |
Individual Leak View
| Action | Process |
|---|---|
| Add Attempt | Add records of attempts manually here. |
| Add M21/AVO ReTest | Adding inspection records manually. M21/AVO Why=ReTest |
| Tag | Click the hyperlinked number to see component details. |
| Work Order | Click the pen icon to edit the work order number. |
| Next Action | Select the next action for this leak. |
| Leak Event Tiles |
Shows the original event that triggered the leak, and Attempts/ReTests, if any. Click on the tiles to view or edit the inspection records. You can also add documents to the inspections.
|
| Comments | View and add comments in this tab. |
| Images | View target and inspection images. |
| Emission Point | The point of the component on which the leak was detected; e.g., Bonnet, Stem or Cap. The Leaks grid displays all emission points on record for this component. You can customize the options for emission points at Settings / Picklists / Category=Leaks; the picklist name is “EmissionPoint.” Click the pen icon if you wish to change the emission point. If the wrong emission point were entered, you can edit it here.
|
Closed Leaks
In this tab, you can enter a query to see closed leaks meeting the query’s criteria. You have the option to view each individual leak’s details and re-open them.
