This presumes the tech took a photo of the leak in Chateau Mobile.
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Open the leak grid.
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Click the row of the leak.
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Click the View Leak button.
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Click Images near top.
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On the image, select the four arrow icon in the bottom-right corner of image.
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Open Snippet or Snip & Sketch on your PC.
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Click the New button.
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Using the mouse, drag a box around the image. Be sure to include the top tab with the leak ID and tag number.
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Add notes or the tag number to the image using the pen tool.
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Click Save or press Ctrl-S to save the image.
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Enter the tag name as the file name for the image.
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Click Save.
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Run a leak alert and save to file.
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Create the email.
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Attach the leak alert and all associated images.
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Send the email.