| Question | Answer |
|---|---|
| What are the requirements to maintain a Level 1 Certification? | • Whitelist all websites requested by LDARtools Support • Company email access • Phone Access • 1 Flow Meter Assembly LDAR#4024 • Level 1 spare parts kit • Level 1 tool kit • In person training by a level 1 certified person or LDARtools Staff • Android Device with internet access |
| Are all sites required to have a Level 1 Certified Technician? | No. Level 1 Certification is not required. If a phx42 goes down and you do not have a trained Level 1 Technician on-site, we will issue an RMA. Fleet units may be available for rental while the repair is being completed. |
| When should I become Level 1 certified? | If you have 5+ phx42s at your site. Based on the average 99%+ units in service, if you have fewer then 5 phx42s, we believe maintaining the spare parts inventory and tools is cost prohibitive. |
phx42
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