View RMA Status

1. Log in to the Customer Portal.
   
   
2. Select Hardware Issue.
   
   
3. Click the Ship/REC tab.
   
   
4. If the unit’s repair is complete, or if Support has added a part to be shipped, you will see Waiting on PO if a PO has not been received, or a tracking number if the unit or part has been shipped.

Note: If you want to know the status of a PO, change shipping speed, etc., please email store@ldartools.com.