Technician Sign Off

Technician Sign Off: What Techs See in Chateau Mobile and Where to View Signatures

Technician Sign Off asks your techs to add a signature when they check in from Chateau Mobile. This article covers how to turn it on, what your techs see in Chateau Mobile, and where to find the signatures afterward.

How It Works

When Technician Sign Off is on, Chateau Mobile asks the tech to add their signature each time they check in. The signature certifies Method 21 was fully complied with for that day’s work.

Each signature is saved with the tech’s name and the date and time it was captured. These are the signatures that appear on your sign-off reports.

Technician Sign Off works with Coordinator Sign Off. Techs sign first, in the field. The coordinator then signs in Chateau to verify the day’s data. Many sites governed by consent decrees use both.

Turn on Technician Sign Off

In Chateau, go to Settings.
Open the Miscellaneous tab.
Turn on the Enable Technician Sign Off toggle.

Settings > Miscellaneous with Enable Technician Sign Off turned on.

What Your Techs See in Chateau Mobile

When a tech checks in, Chateau Mobile shows an Add signature prompt before the check-in starts.

Tap Add signature.

The Add signature prompt at check-in.
Sign in the Sign Here box. To start over, tap the trash can icon in the corner of the box.
Tap Add Signature to save it. The check-in continues.

The signature box. The Add Signature button turns on once the tech signs.

If the Tech Taps Skip

The prompt also has a Skip button. If the tech taps Skip, the check-in still goes through, but no signature is saved for that check-in. If your site requires daily technician signatures, ensure your techs know not to skip this step.

View technician signatures in Chateau

Go to Porches.
Open the Sign Offs tab.
Enter a Start Date and End Date, then click Search. Each signature shows as a row with the date, time, type, and who signed.
Click a row. The signature appears at the bottom of the screen.

Porches > Sign Offs with a technician signoff selected. The signature shows below the grid.

The Sign Offs tab is also where coordinators complete their sign off, using the Coordinator Signoff button.

Report on Signatures

To print or save a record of signatures for an audit, run the Coordinator and Tech Signoffs report from the Reports tab. It lists every technician and coordinator signature in a date range, with the signer’s name and the signature image.

Export the report to PDF to keep the signature images. Signature images do not show in Excel exports.

Notes

Dates and times display in your facility’s local time zone.
To track days the coordinator didn’t sign, turn on the Missed Coordinator Sign Off audit on the Administrator’s Porch.