- Check the gas lines and verify all gases going from left to right (when facing the back of the SpanBox5) are arranged in order of least to greatest concentration.
Reminder: SpanBox5 uses the highest span gas (greatest concentration) to determine the phx42 port assignment.
- Contact Support if you do not use 10k ppm gas.
- Verify the gases selected in the Manage Cylinders screen are the ones connected to the SpanBox5:
- Open the Manage Cylinders screen. The port number is in the top-left corner of every cylinder.
- Verify each cylinder’s port number corresponds to the port number its gas line connects to in the back.
- Open the Manage Cylinders screen. The port number is in the top-left corner of every cylinder.
- Verify the output of the regulator hooked up to each gas cylinder is set to 30 psi, if adjustable, and turned on.
- Verify the SpanBox flow for each port, referring to the Verify SpanBox Flow (Weekly) article.
- If these are correct and the problem persists, submit a software support ticket from the SpanBox by following to steps here.
No phx Mapped to Port
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