Add new user, technician, person

Note: See Majordomo Overview: Accessing Majordomo for information on Majordomo access.

1. Assuming you are a member of the “Can Add Users” Security Group.

   a. If you are not, reach out to someone who is. If you have access to Majordomo, you can see who is a member by clicking Security Groups on the left menu, and then clicking the “Can Add Users” Security Group in the grid will open the Security Group details and show you all members of the group. Contact one of them to add the user for you.

2. Click Users in the left menu.

3. Click + Add User.

4. Fill out the first name, last name, email address, and enter a password for the new user, or leave blank if your company utilizes SSO through the Sign on with Microsoft feature.

   • Note: We require an email address for each technician because the email address is what makes the technician unique.
     
     

5. Click Save.

6. Members of the “Can Add Users” Security Group are only able to add the new User. An Owner is needed to assign a User to a database, or edit their existing roles.
   
   
7. Assuming you are also an Owner in the database, click the Assignments tab to then assign them to a database, or switch to the Security Group grid to add them as a member of a Security Group.
   
   
   1. If you are not, reach out to someone who is. You can see who is an Owner by clicking Databases on the left menu, selecting the appropriate database, and then clicking the “Owners” tab. Contact one of them to assign the User for you.

Note: When a user’s account is first set up, upon signing into Chateau they will be required to change the password. If their password is changed for them by a Can Add User member, then they will be required to change after their initial sign in as well.