Field Event Terms

Term Definition
Missing Tags

Techs use this feature to report missing tags during routine monitoring.

This feature is to be used when the site’s practice is to replace missing tags with tags bearing the same number as the previous tag. This will enable the administrator to track these missing tags as new tags are stamped out and then returned to be hung in the field.

As an alternative, the technician who identifies the missing tag CAN hang a new, different tag number on the component and then edit the tag number to the new number in Chateau Mobile.

Did Not Monitor

Picklist enabling the tech to specify why an assigned component was not monitored.

Unknown Components

A feature available to report a tagged component the tech suspects might not be in VOC service.

Suspect non VOC

A feature available to report a tagged component suspected of not being in VOC service.

Bad Routes A feature to report badly-routed components for follow-up and resolution.

Enables a tech to collect specific information about an AVO that may or may not be tagged and in her current tour and take specific actions in response to the AVO.

OEL (Open-Ended Line)

A tool for reporting and tracking Open-Ended Lines.

NDE and CVS Background Will remind technicians to take upwind and downwind backgrounds when there is an NDE or CVS component in their tour.
Component Prompts Display tailored messages to the technician in Chateau Mobile based on component properties.

Use the query builder to specify components for which you want a message displayed to the technician when they first open that component in the handheld, then type out the message you want them to see.

Components have to satisfy every criteria in the assignment to be included in it. For example, if you have CVS=Yes and UTM=Yes, a component will have to be both CVS and UTM to have this prompt assigned to it.

If you wish to have a prompt on components that are either CVS or UTM, you should make two separate assignments: one for CVS only, and one for UTM only.

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