If you need to change your SpanBox5 settings for extension probe use, please follow the steps below:
Edit Settings in Customer Portal
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Log in to the Customer Portal. 
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On the Welcome screen, choose Unit Settings. 
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Locate the onsite SpanBox by its serial number (SB5-xxx, SBL510/530-xxx) and click the Edit button. 
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Select the Multi Products tab, and then the Extension Probe section dropdown. 
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Under the Probe Type dropdown, select Extension. 
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In the Extension Probe Length field, enter the length of the probe (from the phx42 Quick Connect to the tip filter). 
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Click Save. 
Confirm Setting Update on SpanBox
Note: The SpanBox must be connected to the network.
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On the onsite SpanBox, select Settings on the home screen menu. 
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The Settings response should return a “Success” prompt, confirming the SpanBox is now set for extension probe use. 
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Under Daily Cal on the Warm-up screen, refer to the Ext. Probe, and Flow Rate dropdown. 
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Calibrate/PreCal/Drift as required 
