Tour Management

The Tours button, next to the Dashboard button, allows you to view your assigned tours.

Select one or more tours and tap Start Tours to begin.

You will see the Safety Equipment Notice when opening a tour. Tap Got It to acknowledge. If you wish to view it later, tap the Safety Equipment button (wrench/screwdriver icon).

Each component row shows its LUnit and Type as two separate chips beside the tag number — for example tag 1 followed by a CS-001 chip and an OGI Spot chip — so you can see a component's location and classification without opening it. The location description sits underneath, and a status chip such as Due sits on the right.

Tap the tag number to start the tour with the listed sequence. If you are looking for a specific tag number (for tags in a tour only), use the search bar above.

The count above the list reads shown / total — for example 13 / 15 Components — because the list shows only components still to be inspected. Once you inspect one it drops out of the list, which is why the two numbers diverge as you work.

Tap the Filter button (dials icon) to filter components by LUnit or Area. You can also elect to show or hide components that were leaking, edited, repaired, due, inspected, or new. The default is to only show the components that are due.

Tap the Sort button (up/down chevron icon) to sort components by route sequence or tag number.

Tap the back arrow icon to return to the list of tours.

Checking Out a Tour

To check out a tour on your handheld:

1. Tap Tours next to the Dashboard button. Your assigned tours appear.
    
2. Select one or more tours by tapping them (use the checkboxes to select multiple).
    
3. Tap Start Tours to check them out and begin inspecting.

Checking out more than one tour at a time

You can select and start multiple tours in a single checkout. Tap each tour you want to include, then tap Start Tours. All selected tours will be active on your device.

Tour doesn't appear after assignment

If a tour was assigned to you in Chateau but doesn't show on your handheld:

• Perform a Check In / Check Out sync to pull the latest assignments
• Confirm the tour is assigned to your specific device in Chateau → Current Tours
• If the tour still doesn't appear after syncing, contact support