Support has requested a log due to a Reported Issue:
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Insert a USB into the SpanBox5.
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On the Home screen, tap Copy Logs to USB.
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Select the desired date range.
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Tap OK.
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Wait until the All Done – Finished copying log files to USB prompt appears.
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Tap OK.
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Remove the USB from the SpanBox5 and connect it to a computer.
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Send Support the requested log file: YYYYMMDD_SB5-xxx_Cal5.log (YYYYMMDD_SBL510-xxx_Cal5.log or YYYYMMDD_SBL530-xxx_Cal5.log)
- Send the requested log file to support@ldartools.com.