Retrieving Chateau Mobile Logs

  1. Connect the handheld to a computer with a USB cord.

  2. In File Explorer, open This PC”Name of Handheld”\Tablet\Documents\LDARTools\Logs.

  3. The log files for today will be called:

    a. “YYYYMMDD_TechName_Chateau_Mobile”

    b. “YYYYMMDD_Chateau_Mobile“

    c. “YYYYMMDD_AnalzyerSerial_Chateau_Mobile_Readings”

    d. “YYYYMMDD_AnalzyerSerial_Chateau_Mobile_Status”

  4. Copy the files to your desktop and attach to the support issue.

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