Web Browser Best Practice

To get the most use out of Chateau and our Knowledge Base with your web browser, please see to the following:

Ctrl+F: A keyboard shortcut allowing a user to find or search for specific text within any article.

Incognito Mode: Allows a user to access two databases in Chateau simultaneously.

  • Note: Cookies, site data, and all form inputs (including usernames and passwords) are not saved in Incognito Mode, so be prepared to enter user information whenever using this method.

Clear Cache:

Google Chrome
  1. Click the three-dot icon in the top-right corner.

  2. Click Settings.

  3. In the Settings menu, click the Privacy and Security tab.

  4. Select Delete Browsing Data.

  5. Ensure “Cached images and files” is checked.

    • (Optional) Uncheck other options like “Browsing history” if you only want to clear the cache.

  6. Click Delete data.
Mozilla Firefox
  1. Click the three-line icon in the top-right corner.

  2. Click Settings.

  3. Select Privacy & Security from the left-side menu.

  4. Scroll down to the Cookies and Site Data section.

  5. Click Clear Data.

  6. Ensure “Cached Web Content” is checked.

    • (Optional) Uncheck “Cookies and Site Data” if you don’t want to delete cookies.

  7. Click Clear.
Microsoft Edge
  1. Click the three-dot icon in the top-right corner.

  2. Click Settings.

  3. In the left menu, click Privacy, search, and services.

  4. Click Clear browsing data. and select Choose what to clear.

  5. Choose a time range (e.g., “All time”).

  6. Ensure “Cached images and files” is checked.

    • (Optional) Uncheck other items if you only want to clear the cache.

  7. Click Clear now.

Safari (on Mac)

  1. Click Safari in the top-menu bar (next to the Apple logo).

  2. Select Settings (or Preferences on older versions).

  3. Click the Privacy tab.

  4. Click Manage Website Data.

  5. Click Remove All, then confirm by clicking Remove Now.

    • Note: If you don’t see this option, go to Safari > Settings > Advanced and enable “Show Develop menu in menu bar”, then choose Develop > Empty Caches from the top-menu.

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