This process is only required if exporting records during the same calendar day OR if the auto-export failed. Otherwise, auto-export will transfer records based on your customized schedule.
Check with your Site Supervisor if your site’s Chateau database is linked with your SpanBox, or inquire at support@ldartools.com if interested in enabling this feature.
-
On the Home screen, tap Results.
-
Tap Manual Sync.
-
Select the desired date range.
-
Tap OK.
-
Once the upload process completes, tap OK.